The Polk County Sheriff’s Office has received numerous complaints of individuals being defrauded by a Facebook scam. The Polk County Sheriff’s Office has verified that the Facebook account of Hailey Trautner, a Polk County resident, previously had her account hacked, and an unknown person(s) have taken control of the account.
The unknown person(s) is using Hailey Trautner’s Facebook account to defraud people of money by purporting to have Taylor Swift tickets for sale. The person(s) claim that they can’t meet in person and talk the victims into sending money electronically using platforms such as Zelle or PayPal and don’t send the tickets electronically as promised.
Facebook won’t allow the actual Hailey Trautner to close the account as all contact information and passwords have been changed, so Facebook can’t verify her identity.
This is an ongoing investigation, and the Polk County Sheriff’s Office is attempting to get the account closed and identify who is controlling the account.
If you have been the victim of this scam, contact the Polk County Sheriff’s Office.